How far do you travel?

We are based in North-West London. We typically cover North and West London and surrounding areas (no more than 45 mins away from NW10). Currently we do not cover South/ South East London. We do need parking on site, or extremely close by. Occaisionally we will cover central London
 

Are your animals safe for children to interact with?

Yes, all of our animals are well-socialised and used to being handled by children. We also supervise all interactions to ensure the safety of both the animals and children.

Do you clean up after the animals?

Yes, we pride ourselves on being a no-mess petting zoo and we clean up after ourselves and the animals before we leave your event. Just provide us with a broom and mop and we'll take care of the rest.

What professional experience does the Happy Tails team have?

We have over 15 years of experience handling animals and professionally working with children. We also have training and experience of working people with additional needs meaning we can provide entertainment for children of all abilities. All of our staff and volunteers are trained and DBS checked.

How do I book?

You can use the form on this website or contact us to book your event! 

Note: To avoid disappointment, please do try and contact us in advance, especially during peak times. We will try our best to accommodate your booking as soon as we can. 

What is the process?

Step 1: Complete an enquiry form online.

Step 2: We will contact you and provide a quote, and answer any questions.

Step 3: We request a 20% deposit to confirm your booking, the rest can be paid on the day of the event.

Step 4: On the day we will arrive 15 mins before the scheduled time to set up.

How do your events work?

We can do events indoors and out! *Depending on the time of year.

Our workshops usually last between 45-60 minutes. We advise for a maximum group size of 30 participants, usually sat around in a semi circle as we bring out each animal individually. This just means the animals will be at their calmest and everyone can have the opportunity to handle our animals. 

Most of our animals can be interacted with, and we try to let you put a preference forward for your animals or choice on the day, however if an animal is stressed, unwell, shedding etc - then we will swap them out for another option.

For SEN or additional needs groups, please discuss this with us whilst booking so we can suggest our most suitable animals and plan our session accordingly. *Note: We do not allow snakes around necks, although other providers can do this, it can be stressful for the animal and the child.

What value for money do I get from your events?

Our events offer a comprehensive package of value that encompasses therapy, education, fun, and the creation of lasting memories through captivating experiences and the opportunity to capture cherished moments with photos.

Is a mobile petting club ethical?

We pride our selves on  providing the best care for our animals, and have a City of London approved permit to display all of our animals, which means all our animals and thier enclosures are licensed to a high standard. Furthermore we are a family run business and this is very much a passion project, rather than a profit one. We all have full time jobs outside of this venture and so we commit to only doing 3 events a week maximum, enabling our animals to spend most of thier time with us at home, in suitable enclosures.  We put the welfare of our animals first, so if they are stressed, unwell (even slightly) - then we will simply not bring them.